Shipping policy

Shipping & Return Policy

Welcome to Auratech!

We are committed to delivering your orders quickly and safely. Please read our shipping and return policy carefully before placing an order.

Shipping Policy

  • Orders are processed within 1–2 business days after confirmation.

  • Delivery usually takes 7 business days depending on your location.

  • Once your order is shipped, you may receive tracking details via email or SMS.

  • Delivery delays may occur during holidays, festivals, or unexpected circumstances.

Return Policy

We offer a 5-day return policy from the date of delivery.

Return Eligibility

To be eligible for a return:

  • The item must be unused and in original condition.

  • The product should be returned with original packaging and accessories.

  • Proof of purchase/order confirmation is required.

Non-Returnable Items

The following items are not eligible for return:

  • Damaged products due to misuse

  • Products without original packaging

  • Customized or special-order items

Refund Process

  • Once we receive and inspect the returned item, your refund will be processed.

  • Refunds may take 5–7 business days to reflect in your original payment method.

Contact Support

For any shipping, return, or order-related questions, please contact us at:

Email: auratechabhi@gmail.com

Thank you for shopping with Auratech!